The word shopping brings feelings of
immediate hullabaloo to most people. But if you combine the word
shopping with vehicle insurance— as in "shopping for vehicle
insurance" — it produces the opposite event. The thought of shopping
for automobile insurance makes the eyes glaze over and the heart rate
drop to the pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized car insurance issues
specialist, told us that too often "people purchase insurance by
calling the number on the tv."
But wait, this is important stuff! You want to
be adequately covered if you get in an car crash. And you certainly
don't want to pay more for car insurance than you should. Maybe
waiting for a solution to be beamed into your sitting room is not the
best idea.
How can you stay awake while searching through
this turbid subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his auto insurance information into a comparative
auto insurance service. The quotes (for very basic coverage on two old
car) ranged from $1,006 to $1,807 — a difference of $801 a year. If
you're currently dumping thousands into your insurance firms coffers
because of a couple of tickets, an chance event, or a questionable
credit score, shopping your policy against others may be well worth
the effort.
see it this way — you can convert the money you
save into the purchase of something you've lusted after for a long
time. Hold that destination in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right vehicle
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of auto insurance in "How Much insurance Do You Really Need?".
Also, check out "Little-Known But Important auto insurance Issues" as
it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
vehicle insurance companies love these people. That's because auto
insurance firms know what your chances are of being killed or maimed,
and how likely it is for your vehicle to be damaged or stolen. The
information the automobile insurance organizations has collected over
previous decades is crunched into "actuarial tables" that give auto
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of insurance is a difference of opinion between you (the insured) and
them (the auto insurance companies). You believe you will, at some
point, probably get in an fortuity. The insurance company believes you
probably won't. And the vehicle insurance accident, is willing to take
your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all insurance is doing — get enough liability coverage."
For instance, if you purchase $50,000 of bodily injury liability
coverage but have $100,000 in assets, attorneys could go after your
treasures in the event of an car crash in which you're at-fault and
the other party's medical bills exceed $50,000.
Dennis Howard noted that his general
recommendation for liability limits are $50,000 bodily injury
liability for one person injured in an fortuity, $100,000 for all
people injured in an accident and $25,000 property damage liability
(that is, 50/100/25) given that half of the vehicles on the road are
worth more than $20,000. Here again, though, let your financial
situation be your guide. If you have no assets, don't buy excess
coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the bundle [of collision and comprehensive coverage]," D
howard, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
accident, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen car in the nation for several years (it's often stolen for
parts). But we would expect that most of them on the road have well
over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having automobile insurance doesn't protect you
from absolutely anything bad that might happen. First, the insurance
companies needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an fortuity, your vehicle
insurance companies will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the companies with any
questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records — your
current automobile insurance policy, your driver license number and
your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other vehicle insurance quote sites, you can type in
your information and get a list of comparative price quotes. The form
takes about 15 minutes to complete. If this bores you, just remind
yourself that you are saving money and you can use that money to buy
something nice for yourself. If the entire shopping process takes you
two hours to complete, and you save $800, you're effectively earning
$400 an hour.
A few things to keep in mind: (1) When you use
price quote online sites, you may not get instantaneous automobile
insurance price quotes. Some firms may contact you later by e-mail,
and some that are not "direct providers" may put you in touch with a
local agent, who will then calculate a quote for you. (A "direct
provider," like Geico, sells an automobile insurance policy to you
directly; other companies like State Farm sell insurance through local
agents. We'll discuss the pros and cons of each later.) (2) It's not
easy to get quotes from these sites in all states — if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online quotes for
this state.
You can also try getting car insurance price
quotes from some of the insurance organizations listed on the
Edmunds.com Web site — Esurance, Geico, or Progressive. The forms will
take about 10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online auto insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The auto insurance firms payment policy
(When is your payment due? What happens if you're late in making a
payment?)
Discounts offered by the insurance
organizations that pertain to you
The insurance firms consumer complaint
ratio from your state's department of insurance Web site (more on this
below)
The automobile insurance firms A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the automobile insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. automobile insurance firms give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on insurance."
Always bear in mind that your mission isn't just
to buy the cheapest car insurance out there; it is to buy the cheapest
automobile insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on car insurance and then
not get your car repaired after an car crash," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the vehicle insurance
firms based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a organizations is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?